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" Security guard shot dead at postal plant "  
September 21 2002 - Kitchener, Ontario, Canada 


A Waterloo woman, employed as a Securities Supervisor, was shot dead at the postal plant where she worked, by a fellow security guard who was recently sacked. According to a relative, Patricia Sullivan, age 57, normally did not work weekends and was filling in for the shift and apparently was worried about the man. Sullivan was a grandmother of one and was a ‘good lady’ and a ‘devoted mom’ according to a relative. She was friendly and well liked. A suspect was arrested at the scene and a weapon was recovered. No postal workers or managers at the sorting plant were involved or injured.

Analysis

Tragedies, such as this, have far-reaching traumatic effects. Family members, co-workers, relatives and associates are some of those most immediately effected. While people are asking the question, "Could such a needless tragedy have been avoided," company officials and the police will be carefully analyzing all the facts. Similar tragedies have been found to follow a pattern of irregular behavior by the offender with insufficient attention being given to escalating warning signs of potential violence. Such patterns often involve interpersonal conflicts, harassment, outbursts and threats of violence. Reducing the motivation for violent acts is one of the most effective measures available in avoiding violent behavior. This deterrent includes establishing clear policies and procedures for conduct, reinforcement of standards through awareness training, understanding violence escalation warning signs, help for the troubled employee, a timely and effective response to incidents, and accountability for actions. While all violent situations are not predictable, many are. We trust that through an analysis of tragic events, lessons can be learned and similar tragedies avoided.

Article written by Elgin Austen - Impact Security Associates Inc.