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" Internet misuse plagues workplace. " Half of the respondents to a CATAAlliance survey say they know someone who has been fired or reprimanded for an inappropriate e-mail. Experts explain how companies should cope by Neil Sutton  "  Aug 27 2001


Thanks to the Internet, pornography in the office has become almost as commonplace as coffee, according to a survey released Monday.

Research from Ottawa software company Bajai Inc. and the CATAAlliance <http://www.cata.ca> reveals more than half of respondents say they've seen someone reprimanded or dismissed for inappropriate use of the Internet in the office.

It could be a smutty e-mail joke or a piece of racist humor, but the biggest offender by far is pornography, says Bajai president and CEO Anthony Whitehead. Bajai develops and markets software to filter out pornographic images and text for enterprise-size companies. But that isn't the market the company first considered. The original market was parents shielding their children from online pornographic material in the home.

"It turns out, after we did our market research, this is a huge issue at work as well," says Whitehead. "When we've done analysis of logs, employers are shocked to find that upwards of 10 per cent of their accesses are going to pornographic Web sites."

Even more shocking is that half of the 52 CATA members surveyed don't have any Internet policy for the workplace. Companies without such policies may only have themselves to blame for Internet abuse, says Whitehead. "Having a policy is actually the first step in actually explaining to your employees what the Internet resources are intended to be used for."

 

 

 

 

ANALYSIS

Whether it is searching for personal bargains, sending jokes back and forth, or viewing pornography on company time every organization that permits internet usage needs to have a strict access policy.   Not only is inappropriate searching a time waster but investigating second and third party harassment complaints can become very costly.  Not investigating or addressing such matters will be even more costly, considering the potential for civil action from the wronged employee(s).   The best insurance against abuse is a well developed policy that specifies the do's and don'ts for employees - reinforced during appropriate training sessions and effectively enforced.   Search restrictions, through the utilization of software technology, will also assist in reducing inappropriate search abilities.